The air conditioner occasionally fails to cool

Edit： Click：14 Date：2024-06-12

The air conditioner occasionally fails to cool (heat pump models).

Symptom: Some models experience intermittent cooling failure when the air conditioner is turned on,

especially in high-temperature environments.

Handling Instructions:

1.Cause: The EDU fault code "Nine-way Valve Jam" was read using a diagnostic tool.

2.Temporary Action: None.

3.Final Action: If the EDU software confirms the nine-way valve actuator is faulty, replace the nine-way valve actuator (motor).

Interim Action: Replace the nine-way valve actuator according to the fault. The vehicle will return to normal operation.

After one week of driving, the customer has reported no abnormalities.

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